ConnectWatch

At DataMatrix Systems, Inc., we know you can’t manage what you can’t measure. ConnectWatch, our 24 x 7 monitoring, alerting and reporting service provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.

You have invested in your IT infrastructure and rely on its performance, security and reliability. Integral to our ConnectCare managed services suite, ConnectWatch not only makes certain you have a qualified team ready to service this critical asset but also the real time data to ensure its being done on time, when needed, using the most advanced network asset tracking and performance monitoring .

Highest Level of Service

DataMatrix strives to provide every customer with best-in-class IT. ConnectWatch provides the tools necessary to do even more.

• The ConnectWatch dashboard provides technicians with critical site Information at a glance.
• Faster access to data means more problems can be diagnosed accurately, researched faster and solved remotely.
• Email alerts keep you aware of critical issues and in many cases allow you to take action before your business is impacted.

Cost Savings

Unpredictable costs make it difficult to cope with technology issues. ConnectWatch can help.

• Fast accurate data for technicians, means less costly time spent diagnosing problems.
• Server and network health reporting can identify aging equipment before you lose time, money, and revenue during a disaster recovery.
• For about the cost of 1 hour per month, ConnectWatch can provide the same information as a technician checking out all of your equipment, every day, all day.